Comtech Launches Artificial Intelligence-Enabled Public Safety Solution

June 27, 2024 – Comtech announced the launch of SmartAssist™, an artificial intelligence (“AI”)-backed solution developed to answer low-priority non-emergency calls without engaging a telecommunicator. SmartAssist is designed to help Emergency Communications Centers (“ECCs”) and Public Safety Answering Points (“PSAPs”) manage call and Internet of Things device volumes by using AI chatbots to answer and…